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ICT Helpdesk Employee

  • The Hague, Zuid-Holland, Netherlands
Airborne International

Job description

Be part of a unique growth story!

Join us to help build the leading advanced composites automation and digital manufacturing company. Airborne is a technology leader in advanced composites, specialised in the industrialisation of engineering and manufacturing of durable fibre reinforced composites for Space, Aeronautics, Transport and Marine industries. Via Airborne’s unique combination of skills: our deep and wide composites, software engineering and mechatronics knowledge – we enable our customers to unlock their full potential in digital manufacturing growth and create a competitive advantage. We are agile, flexible and think like a start-up. This nimble approach is challenging for many incumbent companies—but it is at the heart of how we think to build winning positions by developing integrated, automated, and connected manufacturing solutions for the composite industry.

Together we are a dynamic group of highly educated and enthusiastic employees, split between our headquarter in The Hague Ypenburg (NL) and our site in Lambourn (UK).

What are you going to do?

As an ICT employee you are mainly busy with supporting users. You will solve various problems, such as questions about Windows, Microsoft Office, Outlook and more. You are the first point of contact for all ICT-related questions and malfunctions. You will help colleagues with simple login problems, but also with system failures where you might call in 2nd or 3rd line support.

You are responsible for proper documentation, following the support process and complete handling of issues including registration, analysis and routing of the questions/tickets. You assist with IT projects, such as the implementation of new servers and software. In addition, you are strong in identifying possible improvements and enjoy coming up with improvement proposals independently.

What we offer

Working at Airborne International gives you the opportunity to develop your career by working on highly innovative projects. We offer you a job in a dynamic, growing and innovative company. You will work in a pleasant, open and challenging work environment with enthusiastic colleagues and a good salary and matching benefits.

- Good primary and secondary working conditions

- Extensive annual leave of 32 days

- Retirement plan

- Flexible working hours, mainly onsite. 

- An office that is easily accessible by car and public transportation
- A great opportunity to be part of a unique growth story!

Information & procedure

If you want to apply, please send your application (motivation and CV) via the "Apply" button.

Job requirements

  • Completed MBO  education level 4 towards ICT (secondary vocational education)
  • Minimum of 3 years work experience in a similar position
  • Good oral and written command of the Dutch language
  • Basic level of the English language
  • Good knowledge of Windows Operating Systems, Microsoft Office Products, Active Directory
  • Knowledge of ITIL